Online Account Access

• We're here to help you find the assistance you need.
• For the address and phone number of our nearest Financial center use our Branch Locator.
• For assistance during business hours please call 515-222-2300 or contact us via email.
• For specific products and services, you can find address, telephone, email, and fax information here:

  Fax
  If you would like to fax your question or concerns, our number is 515-222-2346.

  Mail
  Use the address below for contacting West Bank via U.S. Postal Service:

  In Des Moines: West Bank P.O. Box 65020 West Des Moines, Iowa 50265-0020

  In Eastern Iowa: West Bank 229 S. Dubuque St. Iowa City, IA 52240

Electronic Messaging and Notices
Customers may send us inquires concerning product information and other issues via email located at info@westbankiowa.com. Electronic messages sent via regular email are not protected by a high level of encryption. You should not use regular email to initiate any banking transactions. We will never request your password, Pin, account number or other confidential data via email.