Customer Privacy Statement

Your trust means a lot to us.

This customer privacy statement serves as a standard for all West Bank employees in the collection, use, retention and security of individual and former customer information.

We collect nonpublic personal information about you from the following sources:

• Information we receive from you on applications or other forms;
• Information about your transactions with us, our affiliates, or others; and
• Information we receive from a consumer reporting agency.

We do not disclose nonpublic personal information about you to nonaffiliated third parties except as permitted or required by law.

We may disclose the following information to our affiliated companies: Information we receive from you on applications or other forms, such as your name, address, social security number, assets, and income.

If you prefer that we do not disclose such nonpublic personal information about you to our affiliated companies, you may opt out of these disclosures, that is, you may direct us not to make those disclosures (other than disclosures permitted or required by law). If you wish to opt out of disclosers to our affiliated companies, you must do so by printing and completing the form and mailing it to: West Bank, PO Box 5020, West Des Moines, Iowa 60265-0020, attention customer privacy department.

We restrict access to nonpublic personal information about you to those employees who need to know that information to provide products or services to you. We maintain physical, electronic, and procedural safeguards that comply with federal standards to guard your nonpublic personal information.

If you have any questions regarding this policy, please contact Customer Privacy Department at (515) 222-2300 or 1-800-810-2301.